Privacy Policy - Búhmer

Last updated: May 18, 2026

At Búhmer LLC (hereinafter, «BÚHMER», «we», «us», or «the Website»), we take the security and confidentiality of your personal data very seriously. This Privacy Policy outlines how we collect, use, protect, and share your information when you visit our online store, create an account, or purchase products from our catalog.

By using our Website, you consent to the practices described in this policy.

1. INFORMATION WE COLLECT

We collect only the information strictly necessary to process your orders, communicate with you, and improve your shopping experience. This includes:

Identification and Contact Data: Full name, billing address, shipping address, phone number, and email address.
Browsing and Usage Data: IP address, browser type, device identifiers, cookies, purchase history, product viewing preferences, and referral pages.
Review Tool Automation Data: Basic purchase information (such as your email address and order number) required to manage service or product satisfaction surveys.

🔒 A Note on Your Financial Data: BÚHMER does not store, process, or have access to your credit card numbers, debit card numbers, or any payment credentials. All payment information is processed directly, encrypted, and securely by our authorized payment gateways (Stripe, Culqi, Klarna, Affirm, Afterpay, Apple Pay, or Google Pay) under strict international PCI-DSS standards.

2. HOW WE USE YOUR INFORMATION

The personal data collected is utilized for the following legitimate commercial purposes:

Order Processing: To manage your purchases, validate payments, coordinate the physical delivery of your eyewear frames or sunglasses with third-party logistics companies, and issue the corresponding invoices or electronic receipts.
Customer Support: To respond to product inquiries, handle claims within our designated 30-day period, and manage exchanges or returns.
Service Improvement and Review Automation: To send automated invitation emails (such as via Trustpilot BCC systems) requesting your feedback regarding our service and the frames you purchased.
Marketing Communications (Optional): To send welcome promotions, seasonal discounts, or updates regarding new exclusive brand collections, provided you have granted your explicit consent. You may opt out of these communications at any time.

3. HOW WE SHARE YOUR INFORMATION

BÚHMER does not sell, rent, or trade your personal data with third parties. We only share information with trusted service providers essential for operating our online storefront under strict confidentiality agreements:

Logistics and Carrier Services: To facilitate the physical delivery of your purchases to your local or international shipping address.
Payment Gateways: To authorize and securely process the financial transactions for your purchases.
Review Platforms (Trustpilot): We securely and automatically share your email address and order number via automated blind carbon copy (BCC) for the sole purpose of scheduling an invitation to review your shopping experience.
Legal Authorities: When strictly required by applicable law in the State of New Jersey (USA) or the Republic of Peru to comply with legal processes, tax audits, or fraud prevention.

4. COOKIES AND TRACKING TECHNOLOGIES

Our Website uses cookies and similar technologies to ensure the proper functionality of the shopping cart, remember your active session details, optimize dynamic pricing based on your location, and analyze website performance.
You can configure your browser to block or delete cookies; however, please note that doing so may impact or disable certain essential browsing and purchasing features within our store.

5. DATA SECURITY

We implement advanced technical, administrative, and organizational security measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. The Website utilizes SSL (Secure Sockets Layer) security certificates to ensure that all data flowing between your browser and our servers remains fully encrypted.

6. YOUR RIGHTS (ACCESS, RECTIFICATION, AND CANCELLATION)

Depending on your place of residence, you possess specific legal rights regarding your personal data (known as ARCO rights in certain jurisdictions). You may request the following at any time:

Access: Review the personal data we currently store about you.
Rectification: Correct any information that is outdated, incomplete, or inaccurate.
Cancellation or Opposition: Request the permanent deletion of your data from our active commercial databases, or revoke your consent for promotional newsletters.

To exercise any of these rights, please submit a formal request via email to our customer support team, including your full name and the email address associated with your account.

7. INTERNATIONAL DATA TRANSFERS

As Búhmer LLC is an entity established in the United States, data collected through the Website is securely stored on servers located within the USA. If you complete a purchase from the Republic of Peru or any other international country, you acknowledge and agree that your data will be transferred internationally for the sole purpose of processing, billing, and fulfilling your order.

8. AMENDMENTS TO THIS PRIVACY POLICY

BÚHMER reserves the right to update, modify, or adapt this Privacy Policy at any time to align with future legislative updates or changes in our e-commerce operations. Any material changes will be posted directly within this section of the Website and will take effect immediately upon publication. We encourage you to review this page periodically to remain informed about how we safeguard your information.

9. CONTACT INFORMATION

If you have questions, concerns, or comments regarding this Privacy Policy or the handling of your data in our store, you may contact us through the official support channels on our platform or write directly to our corporate address in New Jersey, USA.